![]() I’m livid, am wiped and lost my items en route!!! I had hired a team to load it and a team to unload it on the receiving end, and they were done in minutes because MY PERSONAL BELONGINGS are in the HIGHWAY. All attempted to transfer me and transfer me with each person being for BUDGET CAR RENTAL. You will need to call me in this IMMEDIATELY as I am not HAPPY with the fact I was FORCED to drive your VAN and no one at 800- customer service with many calls to them was for the truck rental dept. Then to the airport where both trips were a moot point because neither location wanted to receive a MALFUNCTIONING VAN that led me to drive it back to the location of pick up. He also stated I used more miles!!! He was charging me for the extra trip to a location in Ocala where they were contacted by him and was adamant they could not get me into a car safely as well. I do have my RECEIPT showing I did BUY THE GAS before returning it!!! The guy smelled of marijuana, you do need to do a random drug test on the guy at 40 St N and 66 St immediately! He put the $225 deposit back in my card and threatened to charge me for not putting the gas back to half a tank. He was belligerent and refused to check me out at all and walked out of the office. Upon arrival, the leasing guy continued to mouth at me and refused to take ACCOUNTABILITY and DENIED what he was doing when he CLEARED or attempted to- the sensor on the van's dash. You not only have no way to reach 800- for TRUCK rentals because the people on the other end deal with car rentals only, but I was forced to drive it back 2 hours with the same outcome.
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